Press the Reset button on the back of your Gateway until you hear the Gateway say “I am pairing with the Night Owl device, please be patient.” Then tap “ Next.”ġ1. Now make sure the device you are adding and the Gateway are within 3 feet of each other and tap “ Next.” Then tap “ Finish” once synced.ġ0. Then tap “ Yes, it is flashing” to continue.ĩ. Use the reset pin that came with your device, if necessary, to press the reset button and wait for the status light to begin flashing rapidly. Just as an example, we will be pairing an indoor wireless camera. The device you’re adding must be powered on and in pairing mode. Select the type of device you will be adding.Ĩ. Tap the “+” sign within the Gateway section to begin adding.ħ. The Gateway can hold up to 4 total devices. Now it’s time to add some compatible wireless devices. Please name your device and then tap “ Complete Setup.”Ħ. If adding was successful, the Gateway will say “Woohoo” and you will see this screen. Please view the setup instructions again and ensure the Gateway and your Smart Device with the App are on the same network.ĥ. NOTE: If the Gateway does not appear, it means the App could not locate it. Ensure the Gateway and your Smart Device with the App are on the same network. Read the onscreen instructions carefully. Once connected, please follow the steps below:ģ. NOTE: Our Gateway has 4 wireless channels and can hold up to 4 compatible wireless devices.īefore proceeding, please ensure that your Gateway is connected to the Internet using the included Ethernet cable. NOTE: This is your Recorder’s password, not the App password. Tap “ Add” to complete this process and begin live viewing your cameras.

LOG IN FAILS ON NIGHTOWL DVR PASSWORD

Name your device and enter the password used to log in to your Recorder. Tap the UID that matches your Recorder’s UID.Ħ. Locate the UID number on the Recorder’s support sticker and confirm it matches the UID displayed in the App.

LOG IN FAILS ON NIGHTOWL DVR CODE

If your Smart Device or Recorder are not on the same network, or nothing populates, then tap “ Add Manually” to perform a QR code scan.ĥ. For this method, your Smart Device and Recorder must be on the same network.Ĥ. The App automatically searches for any Recorder on your network. Please log in to the App and tap “ Add Device.”ģ. Once connected, please follow the steps below:ġ. NOTE: If you do not remember your password, tap “ Forgot Password” and see section 1E Password Reset.īefore proceeding, please ensure that your Recorder is connected to the Internet using the included Ethernet cable. Enter the email address and password used for setup and tap “ Sign In.”

Open the Night Owl Connect App from your Smart Device and tap “ Sign In.”ī. If you do not receive the email, tap “ Resend.”Ĭongratulations! Your Night Owl Connect account has been successfully created and verified.Ī. NOTE: You will not be able to log in to the App without confirming your email address.

LOG IN FAILS ON NIGHTOWL DVR VERIFICATION

Tap “Verify” to continue.Ĭopy and paste the verification code into the Code field. Enter the code that is shown in your email into the Code field within the app. Sign into your mailbox and locate the verification email. Tap “ OK” to confirm your account information.Į. NOTE: This is ONLY the password for the Night Owl Connect App, not the password for your DVR/NVR or device.ĭ. The password can be any alphanumeric combination between 6 and 20 characters. Now you will need to type a valid email address, create a password and confirm the password. Next, you must agree to the terms and conditions to use the App. NOTE: Before you continue with the initial setup of the Night Owl Connect App and product pairing, ensure that your Wi-Fi router is transmitting signals at 2.4Ghz band.Ĭurrently, some products are not compatible with Wi-Fi signals of 5Ghz or above.ī.

LOG IN FAILS ON NIGHTOWL DVR INSTALL

Go to the Google Play Store (Android) or App Store (iOS) to download and install the Night Owl Connect App on your Smart Device. However, the steps will be the same!īasic setup and troubleshooting for the Night Owl Connect Mobile App.Ī. This troubleshooting guide was accurate at the time it was created, but new firmware updates may not be reflected. Google Home (For Compatible Devices Only) CMS (Control Management Software) For Remote Viewing on a PC or Macģ. Connecting a DVR/NVR/Wi-Fi NVR after a Password ResetĢ. Forgot your Night Owl Connect App Password

LOG IN FAILS ON NIGHTOWL DVR ANDROID

Mobile App (iOS and Android Smart Devices)

Log in fails on nightowl dvr